You are the connection between our customers and our solutions 

Do you enjoy building strong customer relationships, supporting the sales process and ensuring customers receive the best possible service? Then you might be exactly the Commercial Inside Sales Representative we're looking for at PID Benelux.

What will you do as a Commercial Inside Sales Representative?

In this role, you will be the central link between customers, account managers and internal departments. You will support the sales process from initial inquiry to order fulfillment, ensuring a seamless customer experience. Together with the sales team, you will help identify opportunities, prepare quotations and contribute to the commercial growth of the organization.

 

Your responsibilities include:

    • Preparing, following up on, and managing quotations and commercial proposals.
    • Proactively following up on quotations to maximize conversion opportunities.
    • Processing and managing incoming customer orders accurately in our ERP system.
    • Serving as the first point of contact for customers regarding products, pricing, orders, and general inquiries.
    • Maintaining strong customer relationships through proactive communication and excellent customer service.
    • Communicating with customers and suppliers via email and telephone, both nationally and internationally.
    • Working closely with colleagues from the other departments to ensure a seamless customer experience.
    • Coordinating with internal departments to ensure timely delivery and customer satisfaction.
    • Supporting account managers in achieving sales targets and identifying sales opportunities.
    • Managing and updating customer information in the CRM and ERP systems.
    • Identifying cross-selling and upselling opportunities within existing customer accounts.
    • Assisting with sales reporting, forecasting, and administrative activities.
    • Resolving customer questions and issues in a professional and solution-oriented manner.

What do we expect from you?

  • Accuracy, resilience under pressure, eagerness to learn, and a commercial mindset come naturally to you.
  • You have a positive and customer-focused attitude and know how to convey a smile over the phone.
  • You are service-oriented, approachable, and always willing to help customers and colleagues.
  • You have a proactive attitude and take initiative when opportunities arise.
  • You enjoy working as part of a team but are equally comfortable working independently.
  • Excellent command of Dutch and English, both written and spoken.
  • Proficient in Microsoft Office applications, particularly Outlook, Excel, and Word.
  • Experience with CRM and ERP systems is considered an advantage.
  • Availability for at least 32 per week.

Why choose PID Benelux?

  • A full-time or part-time position that fits your personal situation and work-life balance.
  • A competitive salary aligned with your experience and qualifications.
  • 25 vacation days based on full-time employment.
  • Travel allowance of €0.25 per kilometer for commuting, applicable from 10 km one-way distance.
  • Personal coaching and support from experienced colleagues, with ample opportunities for professional growth and development.
  • A collaborative work environment where your ideas and input are valued, and where you can make a real impact on your own success.
  • Comprehensive onboarding and internal training programs to help you develop your knowledge of our products, solutions, and markets.
  • A high degree of responsibility and autonomy within your role.
  • Regular team meetings and company events.
  • A workplace at one of our PID Business Centers.

Interested?

If you are excited about the role of Commercial Inside Sales Representative, please send your CV and motivation letter to:

Sylvia ter Wal
info@pid-benelux.com

No agencies or unsolicited recruitment services, please.